MobileTeam LeaderService AttendantHK ManagerHK Supervisor

Buddy Groups

Pair 2-3 service attendants into buddy groups so they can clean rooms together as a team, with shared task lists and combined progress tracking

April 9, 2026

How it works

Buddy Groups let Team Leaders pair service attendants so they clean rooms together as a team. Perfect for training new staff, handling large suites, or simply getting more done with teamwork.

Creating a group

Open the More menu and tap Buddy Groups. Press + to create a group and select 2-3 service attendants. Each SA shows their current task count so you can make balanced pairings.

9:41
Buddy Groups
+
EP
EL
Elena P. / Emma L.
2 members
Disband
EP
Elena Popescu
EL
Emma Lindberg
CM
KN
Claire M. / Katarzyna N.
2 members
Disband
CM
Claire Moreau
KN
Katarzyna Nowak

Merge or Keep Personal

When selected members already have assigned tasks, a dialog appears with two options:

  • Merge Tasks โ€” Combine all tasks into shared team tasks. Both members see and work on all rooms together.
  • Keep Personal โ€” Tasks stay individually assigned. Only new assignments go to the group.
9:41
Create Buddy Group
Select members (2-3 people):
Anna Weber
Claire Moreau
Katarzyna Nowak
Luca Rossi
๐Ÿ“‹Assigned Tasks
Claire M.10 tasks
Katarzyna N.10 tasks
20 assigned tasks found.
๐Ÿ‘ค Keep Personal
Tasks stay individually assigned
๐Ÿ”— Merge Tasks
Combined as team tasks
Cancel

Assigning tasks to a group

On the Tasks screen, select rooms and tap Assign. The buddy group appears at the top of the assignee list with overlapping avatars and a blue highlight. Tasks assigned to the group are shared between all members.

9:41
Select Assignee
5 room(s) selected
EP
EL
Elena P. / Emma L.0โ€บ
AW
Anna Weber0โ€บ
CM
Claire Moreau10โ€บ
EP
Elena Popescu0โ€บ
EL
Emma Lindberg0โ€บ
KN
Katarzyna Nowak6โ€บ
LR
Luca Rossi11โ€บ

Service Attendant experience

Each buddy member sees their combined workload: team tasks (shared with buddy) plus individual tasks (assigned only to them). A buddy banner at the top shows who they are paired with.

9:41
Claire Moreau
Angora Hotel Berlin
โ— Live
CM
๐Ÿ‘ฅWith Katarzyna Nowak ยท 20 team + 5 individual25
0 / 24
PriorityRoom No
Floor 1
โšก
144
โ†ช
130
โ†ช
108
โ†ช
109
โ†ช
120
โ†ช
129
โ†ช
102
โŠž
104
โŠž
105
โŠž
106
โŠž
114
โŠž
116
โŠž
122
โŠž
134
โŠž
136
โŠž
140
โŠž
138
โš 
Floor 2
210
โ†ช
202
โŠž
204
โŠž
208
โŠž
209
โŠž
212
โŠž
โ–ณ
Main
โ–ข
Tasks
โ—‰
Inspect
โ‰ก
More

Inspect view

On the Inspect screen, the TL and HK Manager see buddy groups with overlapping avatars and combined progress. All team rooms appear together under the group header.

9:41
Inspect
โ— Live
โ„น
๐Ÿ” Room no.
PriorityRoom No
CM
KN
Claire M. / Katarzyna N.
0 / 20
0%
โ†ช 6ยทโŠž 11ยทโš  3
Floor 1
โšก
144
โ†ช
โšก
130
โ†ช
109
โ†ช
โšก
120
โ†ช
108
โ†ช
138
{"โš "}
130
{"โš "}
129
{"โ†ช"}
134
{"โŠž"}
136
{"โŠž"}
140
โŠž
102
โŠž
104
โŠž
105
โŠž
106
โŠž
114
โŠž
116
โŠž
122
โŠž
Floor 2
203
โš 
202
โŠž
โ–ณ
Main
โ–ข
Tasks
โ—‰
Inspect
โ‰ก
More

Disbanding a group

When the day is over or pairing is no longer needed, tap Disband on the group card. Tasks that were already started or completed stay linked to the group for accurate records. Only unstarted tasks return to the unassigned pool.

Key benefits

  • Train new staff by pairing them with experienced cleaners
  • Handle large suites or deep cleans with two people
  • Full visibility: TL sees combined progress, SAs see shared task list
  • Flexible: merge existing tasks or keep them personal
  • Clean disband: completed work stays tracked, unstarted tasks return to pool